Bubble Stop Digital Loyalty Card Privacy Policy
Last Updated: May 13, 2025
Welcome to the Bubble Stop digital loyalty card program! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how Bubble Stop ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our digital loyalty card mobile application (the "App") and its related services (collectively, the "Services").
By using the Bubble Stop digital loyalty card App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our Services to you. The types of personal information we may collect include:
Personal Identifiers:
Your name
Email address
Phone number (optional, for specific promotions or account recovery)
Date of birth (optional, for birthday rewards)
Membership ID / QR Code associated with your loyalty account
Transaction Information:
Details of your purchases made at Bubble Stop when you use your digital loyalty card (e.g., items purchased, date and time of purchase, amount spent, location of purchase if you use the card at different Bubble Stop outlets).
Information about your rewards, points earned, and redeemed.
Usage Data (App):
Information about how you use the App, such as features accessed, pages viewed, time spent in the App, and interactions with specific offers or content.
Device information, including your device model, operating system, unique device identifiers (e.g., IDFA for iOS, AAID for Android, where applicable and with your consent), IP address, and mobile network information.
Location Information (Optional):
With your explicit consent, we may collect your precise geolocation data to provide location-based offers or help you find nearby Bubble Stop locations. You can enable or disable location services through your device settings.
Communications:
If you contact us for customer support or provide feedback, we will collect the information you provide in your communications.
Voluntary Information:
Information you voluntarily provide through surveys, contests, or promotional offers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Manage Your Loyalty Account:
To register you for the loyalty program and create your digital loyalty card.
To track your points, rewards, and purchase history.
To process your transactions and apply discounts or rewards.
To provide you with your loyalty status and benefits.
To Personalize Your Experience:
To understand your preferences and provide you with tailored offers, promotions, and recommendations for Bubble Stop products that may interest you.
To customize the content and information you see within the App.
To Communicate With You:
To send you transactional messages related to your loyalty account (e.g., points statements, reward notifications, purchase confirmations).
To send you marketing communications, such as newsletters, special offers, and updates about Bubble Stop, provided you have opted-in to receive such communications. You can opt-out at any time.
To respond to your inquiries and provide customer support.
For Analytics and Improvement:
To analyze usage trends and preferences to improve the App, our products, and our Services.
To conduct market research and business intelligence.
For internal operational purposes, such as troubleshooting, data analysis, testing, and security.
For Legal and Security Purposes:
To comply with applicable laws and regulations (including Japan's Act on the Protection of Personal Information - APPI).
To protect the rights, property, or safety of Bubble Stop, our customers, or others.
To prevent fraud and ensure the security of our Services.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
App development and maintenance.
Data analytics and storage.
Marketing and communications (e.g., email delivery services).
Payment processing (though typically this is handled directly by payment gateways and not through the loyalty app itself). These service providers are contractually obligated to protect your information and are restricted from using your personal information for any other purpose.
Business Transfers: If Bubble Stop is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be shared, sold, or transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your personal information.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation or a request from public authorities (e.g., a court order or government agency).
Protect and defend the rights or property of Bubble Stop.
Prevent or investigate possible wrongdoing in connection with the Services.
Protect the personal safety of users of the Services or the public.
With Your Consent: We may share your information with other third parties with your prior consent. For example, if we offer a co-branded promotion with another company.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
Encryption of data where appropriate.
Access controls to limit access to personal information to authorized personnel.
Regular security assessments.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights (In Accordance with APPI and Other Applicable Laws)
You have certain rights regarding your personal information, subject to local data protection laws. Depending on your jurisdiction (including Japan), these rights may include:
Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You may have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain the data by law).
Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: Where applicable, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object/Withdraw Consent:
You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection laws. In Japan, this is the Personal Information Protection Commission (PPC).
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing your request.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
Generally, this means we will retain your loyalty account information as long as your account is active. If you close your account or it becomes inactive for a prolonged period, we will take steps to delete or anonymize your personal information in accordance with our data retention policies and applicable legal obligations. Transaction data may be kept for a longer period as required for financial auditing and legal compliance.
7. Children's Privacy
Our Services are not intended for individuals under the age of [Specify Age, e.g., 16, or the age of majority in Japan if higher for financial/contractual matters related to loyalty programs]. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child, please contact us.
8. International Data Transfers
If Bubble Stop operates internationally or uses service providers located outside of Japan, we will state that here. For example:
"Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located in Japan and choose to provide information to us, please note that we may transfer the data, including personal data, to [Country/Region] and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, before transferring your personal information."
(If Bubble Stop is solely a local Japanese business with no international data transfers, this section might be simplified or state that data is processed within Japan.)
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page within the App and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we may also provide a more prominent notice (such as an in-app notification or email).
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your rights, or if you wish to exercise any of your rights, please contact us:
Bubble Stop
More information about the use of personal data
